Shipping & Returns
We ship UPS and FedEx.
Sometimes shipping is by freight therefore we must quote you a rate according to where you live. Please have your order ready and give us a call for a quick quote.
You may return most new, unopened items within 30 days of delivery for a full refund.
At Swimming-PoolCoping.com we strive to achieve 100% Customer Satisfaction with every purchase.
In the unlikely event you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges.
Reason for return must be a manufacturing condition such as poor calibration and/or sizing. Swimming-PoolCoping.com does not accept any responsibility after the material is installed.
The item must be returned in good condition, in original boxes, and with all the paperwork.
If the stones are damaged during freight please contact us and we will help you through the claims process.